The Areas of Worklife Survey (AWS) was created to assess employees' perceptions of worksetting qualities that play a role in whether they experience work engagement or burnout. It is a companion piece to the Maslach Burnout Inventory. The AWS is a short questionnaire with demonstrated reliability and validity across a variety of occupational settings. It produces a profile of scores that permit users to identify key areas of strength or weakness in their organizational settings. It applies to small workgroups or summary profiles across large organizations.
An example of the value of the AWS is discussed in the book, The Burnout Challenge by Christina Maslach and Michael P. Leiter. They describe six areas of the work environment as the most relevant to people's relationships with their work (Workload, Control, Reward, Community, Fairness and Values). A mismatch between people and their work environment in these areas reduces capacity for energy, involvement, and sense of effectiveness. Matches in these areas enhance engagement. The Burnout Challenge provides pragmatic, creative and cost-effective solutions to improve employee efficiency, health and happiness.
Use the Maslach Burnout Toolkit to assess burnout within the worklife context. The Maslach Burnout Toolkit combines the AWS with the Maslach Burnout Inventory (MBI) to create an assessment to aid burnout prevention and remediation for human services professionals, medical personnel, educators, and for general professional use. The MBI is recognized as the leading measure of burnout and is validated by extensive research conducted in the 35+ years since its initial publication.
Copyright © 2000 by Michael P. Leiter & Christina Maslach
Features of the AWS
Purpose: Measure the organizational contexts of burnout.
Length: 28 items
Average completion time: 15 minutes
Target population: Working adults
Administration: For individual or group administration
Use the Maslach Burnout Toolkit to assess burnout within the worklife context. The Maslach Burnout Toolkit combines the AWS with the Maslach Burnout Inventory (MBI) to create an assessment to aid burnout prevention and remediation for human services professionals, medical personnel, educators, and for general professional use. The MBI is recognized as the leading measure of burnout and is validated by extensive research conducted in the more than 35 years since its initial publication.
Uses of the AWS
Scales
Workload
Control
Reward
Community
Fairness
Values
Demographics
The following optional questions are frequently used with the Areas of Worklife Survey (AWS) and are included with the AWS License to Administer, with AWS administered online via the Mind Garden Transform Survey system, and with the AWS+MBI. NOTE: the demographic data will be reflected in the survey data file but NOT in the Group Report.
Gender: __ Male __ Female
How long have you worked at this Organization? (Please select one)
__ 0-6 Months __ 6-10 Years
__ 7-11 Months __ 11-15 Years
__ 1-2 Years __ 16-20 Years
__ 3-5 Years __ 21+ Years
How long have you worked in your present position in this Organization?
(Please select one)
__ 0-6 Months __ 6-10 Years
__ 7-11 Months __ 11-15 Years
__ 1-2 Years __ 16-20 Years
__ 3-5 Years __ 21+ Years
Your employment status: __ Full-time __ Part-time
The Organization name: _________________________________________
The Department name: __________________________________________
The Organizational Group you are in: _______________________________
Is your position considered: (Please select one)
__ Front-line staff
__ Supervisor
__ Management (First-level)
__ Management (Intermediate)
__ Management (Senior)
Key References for the AWS
Article
An excellent review of the implications of burnout on the brain is available from the APS Observer. This article also includes discussion of the Maslach Burnout Inventory and AWS constructs in burnout.
Books
Maslach, C., & Leiter, M. P. (2022). The Burnout Challenge: Managing people's relationships with their jobs. Cambridge, MA: Harvard University Press.
Leiter, M. P., & Maslach, C. (2005). Banishing Burnout: Six strategies for improving your relationship with work. San Francisco, CA: Jossey-Bass.
Chapter
Leiter, M. P., & Maslach, C. (2004). Areas of worklife: A structured approach to organizational predictors of job burnout. In P. Perrewé & D. C. Ganster, (Eds.), Research in occupational stress and well being: Vol. 3. Emotional and physiological processes and positive intervention strategies: 91-134. Oxford, UK: JAI Press/Elsevier.
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